Policies & Guidelines

Before booking your stay with us, we encourage you to take a moment to review our Policies page. Here, you'll find essential information and guidelines that ensure a seamless and enjoyable experience. Familiarizing yourself with our policies ensures that your visit to Eureka Springs is as pleasant as possible, setting clear expectations for both guests and our team.

Blackbird Vacation Rentals manages exclusive properties where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least 14 days prior to your arrival date to cancel your reservation less a $35 processing fee per room.

In the unlikely event that you must cancel with less than 14 days* notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund will be made.

Rates/policies are subject to change and vary during high impact periods and special requests. *A 14 day cancellation notice is required on whole house bookings and for some holidays and special events.

Check-in: 3:00 PM - 6:00 PM. If arriving outside of check-in times, please call to make arrangements.

Check-out: 11:00 AM.

Absolutely No Smoking Inside; however designated outdoor smoking areas are available.

Pet allowed in The Bodie House only. One pet, with $50 non-refundable fee.

Special situations allow for children, please call to make arrangements.

GIFT CERTIFICATE POLICIES

Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.